Effective Date: 31 May 2025
Welcome to atCreativeAvenue! These Terms and Conditions govern your use of our website and your purchases.
If you have any questions, please contact
hello@atcreativeavenue.store.
1. Introduction
Welcome to atCreativeAvenue (“we”, “us”, “our”, or “the Company”). These Terms and Conditions (“Terms”) govern your use of our website www.atcreativeavenue.store (“Website”) and any purchases or services offered through it.
By accessing or using our Website, you agree to be bound by these Terms, our Privacy Policy, and Cookies Policy. If you do not agree with any part of these Terms, please do not use our Website.
2. Legal Entity and Contact Information
Owner: atCreativeAvenue LLC
Email: hello@atcreativeavenue.store
3. Eligibility
You must be at least 18 years old or have reached the age of majority in your jurisdiction to purchase products from our Website. By using our Website, you confirm that you meet these requirements.
4. Products and Orders
Our products include paint-by-number kits and related art materials.
All product descriptions, images, and prices are provided in good faith and are subject to change without notice.
Placing an order constitutes an offer to buy. We reserve the right to accept or decline any order at our sole discretion.
- Select your products and add them to your shopping cart.
- Follow the checkout process and provide required information.
- Review your order and accept these Terms.
- Submit your order and complete payment.
- You will receive an order confirmation by email. This confirmation does not constitute acceptance of your order, but is an acknowledgment that we have received it.
- Your order is accepted once we send you a shipping confirmation email or, for digital products, an email with access or download instructions.
5. Prices and Payment
- Prices are displayed in EUR (or any other currency based on location) and include VAT where applicable, unless otherwise stated.
- We accept payment by Visa, MasterCard, PayPal, Apple Pay, Google Pay.
- Payment must be made in full before the order is dispatched.
- We reserve the right to change prices at any time without notice. Price changes will not affect orders already placed.
6. Shipping and Delivery
- We ship worldwide. Shipping costs and estimated delivery times are shown at checkout and in your order confirmation.
- Delivery times are estimates only. We are not responsible for delays caused by customs, postal services, or other external factors.
- Risk of loss passes to you upon delivery.
7. Customs, Duties & Taxes
International orders may be subject to import duties, customs fees, and taxes imposed by your country. These are your responsibility.
8. Returns and Refunds
Please refer to our Returns & Refunds Policy for details on returning products and requesting refunds.
If you are a consumer in the European Union, you have the right to withdraw from a distance contract within 14 days without giving any reason. Details and instructions can be found in our Returns & Refunds Policy.
9. Intellectual Property
All content on this Website, including text, images, logos, and designs, is the property of atCreativeAvenue or its licensors and is protected by copyright and trademark laws.
You may not use, reproduce, distribute, or modify our content without our written permission.
10. User Content
If you submit reviews, images, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute this content for promotional and operational purposes.
11. Prohibited Activities
- Violate any applicable law or regulation.
- Use our Website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Use any automated means to access, monitor, or copy our Website without our prior written consent.
12. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Website or purchase of products.
Our total liability for any claim arising out of or relating to these Terms or your use of the Website will not exceed the amount you paid for the relevant product(s).
13. Disclaimer
Our products are provided “as is” and “as available”. We make no warranties regarding the accuracy, reliability, or completeness of information on our Website.
14. Links to Third Parties
Our Website may contain links to third-party websites (e.g., YouTube, Instagram, Facebook, etc.). We are not responsible for the content or practices of these sites.
15. Privacy and Cookies
Please review our Privacy Policy and Cookies Policy for details on how we collect and process your data, including cookies and analytics tools (such as Google Analytics, Facebook Pixel, Microsoft Clarity, etc.).
16. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of United States of America.
Any disputes will be subject to the exclusive jurisdiction of the courts of Delaware.
18. Contact
For questions about these Terms, please contact us at:
Email: hello@atcreativeavenue.store